reservations@theprivateworld.com

FAQS

1. What are private luxury villa rentals?

Private luxury villa rentals are privately owned luxury homes that are made available for rent by its villa owners. These luxury villas are complete with high-end amenities that you can also find in 5-star hotels such as private infinity edge swimming pools, cinema rooms, spacious bedrooms, gym, spa, and more. The difference is that you will be able to enjoy them without sharing with strangers. These luxury villas are also staffed with a dedicated team to assist you with anything you need during your stay, including a manager, chef, and concierge.

2. What is the price range of renting a private villa?

Price range may vary depending on the villa size, the number of bedrooms rented, the number of people occupying the villa, and the season. We only feature a villa with a minimum of 4 bedrooms. However, some may accept the villa to be rented as 2-3 bedrooms. We have villas available to be rented at 900 USD up to 8,000 USD per night.

3. How do I make payments?

Payments are accepted via Bank Transfer, Paypal, or Credit Card.

4. How do I know that my payment is safe?

We take the security and safety of our hosts and guests very seriously. The Private World has partnered with Europ Assistance, an insurance company that covers against consequences and problems for holiday rentals up to 3 months, such as holiday cancellation or interruption, damages to property belonging to the owner, financial loss due to dishonesty or fraud, and non-conformity of rented accommodation. This insurance is offered optional to all our guests and is only applicable for direct bookings done through our website, www.theprivateworld.com. See more details below or click here to obtain your premium.

5. Are these villas safe for Kids?

Many villas are built on the cliff or hillside that may not be safe for Kids. However, there are also many villas that are designed for the entire family to stay. If you need kid-friendly luxury villas, consider renting beachfront villa or villas built on flat ground that and are safe and ideal for groups traveling with kids and even with elders. Overall, care should always be taken with young children.

6. Do the villas include food?

Food is not included in the rental. However, some villas may offer free breakfast. This information is shown in the different villa details or terms and conditions. Most of them have live-in staff who can do the shopping for food and drink at your cost and prepare it in the way you like.

7. Can you arrange cars and tours for me?

Some luxury villas have cars included. Otherwise, the manager or concierge can arrange them before or when you arrive.

8. Do the villas have live-in staff?

Yes, most of the villas have live-in staff who can help you with almost anything you need.

9. What are the facilities in the villa?

All villas are different in style and design, size, color, and facilities. Standard to the luxury villas that we feature are stunning infinity edge swimming pool, cinema or media room, ocean views if not ocean front. Some may have a spa and fitness room, tennis court, and mini-golf course. Please read the villa details before booking.

10. Is smoking allowed at the villa?

Smoking is not allowed inside most villas. However, there are many outdoor areas around the villa where you can smoke.

11. Can the villas be rented as 2 or 3 bedrooms?

Yes, some of the villas are available for rental as 2 or 3-bedroom. You may contact our villa specialist for details. Generally, this will be stated on the web page of each villa.

12. How do I get to the villa on arrival?

Most villas include a 2-way airport transfer as complimentary. However, if it’s not included, the manager or concierge can help arrange the transfer or car rental should you require.

13. How do I know which villa is best for me?

Our villa specialists will help you with the process of choosing the best villa for you. Depending on the number of guests and the composition of your group (i.e. if you have kids, elderly), our team will help you and guide you which villa best suits your needs.

14. What currency do I pay? What about the taxes?

Most of the villas listed on our website charged in USD. Other conditions such as taxes will be stated in the Terms & Conditions of the individual villa, including the mention of taxes.

15. What about refunds of payments?

Please refer to the Terms & Conditions of each villa for this.

16. Is there a minimum stay period?

During low season, most villas require a minimum stay of 3 nights. In other seasons like Christmas & New Year, the minimum stay can be from 10-14 nights. All these are subject to villa owner’s approval.